Privacy Policy
This privacy policy explains which personal data may be processed when you use EventExclusive, for what purposes, with whom the data may be shared and which rights you have under Swiss data protection law.
Controller
What data we process
- Account and contact data, such as name, email address, phone number, company details and selected language.
- Venue listing data, such as descriptions, categories, capacity, location details, uploaded images, PDFs and contact details published by venue owners.
- Communication data from contact forms, venue inquiries and support requests.
- Contract and payment-related data, for example booked package, billing status, transaction references and order data.
- Technical data, such as IP address, date and time, browser information, device data, log files and security-related metadata.
Purposes of processing
- To provide and technically operate the platform.
- To manage user accounts, venue listings and customer requests.
- To review, publish, moderate and update venue content.
- To process bookings, invoices and paid packages.
- To prevent misuse, spam, fraud and security incidents.
- To comply with legal obligations and defend legal claims.
Cookies and similar technologies
EventExclusive uses cookies and similar technologies where necessary to make the website work reliably, keep sessions active, store language or preference choices and improve security.
Google Analytics is used only after consent to statistically evaluate visits and website usage. This may include technical usage data such as page views, approximate location, device and browser information, time of access and referrer.
You can accept analytics cookies through the cookie banner and reset your consent anytime through the cookie settings link in the footer. You can also block or delete cookies in your browser settings at any time.
Recipients and service providers
Personal data may be processed by hosting, technical, communication or payment service providers if this is necessary for platform operation.
Payments are handled through Stripe. When a payment is made, Stripe may process billing, transaction and technical data under its own legal terms and privacy information.
Data may also be disclosed where there is a legal obligation, an official request or where this is necessary to enforce rights or defend claims.
Storage period
We keep personal data only for as long as it is necessary for the respective purpose, for the duration of contractual relationships, or for as long as statutory retention and documentation obligations apply.
Technical logs may be stored for a shorter period, while accounting and transaction-related records may be retained longer where required by law.
Your rights
- to request information about the personal data processed concerning you;
- to request correction of inaccurate data;
- to request deletion or restriction where legally permissible;
- to object to certain processing activities;
- to request the release or transfer of certain personal data where the legal requirements are met.
Requests can be sent to office@eventexclusive.com. You may also contact the competent Swiss supervisory authority if you believe data processing violates applicable law.
Data security and international transfers
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or manipulation.
If data is transferred abroad, appropriate safeguards are used where required by law, for example contractual protections or a transfer to a country with an adequate level of protection.
Changes to this policy
We may update this privacy policy if the platform, legal requirements or integrated services change. The version published on this website applies.